Legal

Privacy Policy

Last updated: April 2026

Information We Collect

When you shop with us, we collect the following information: • Email address (for order confirmation and Magic Link authentication) • Name and phone number (for shipping) • Delivery address • Payment transaction IDs (we do not store full card details — payments are processed by Razorpay) • Device and browser information (for analytics and security)

How We Use Your Information

• To process and fulfill your orders (including Guest Checkouts) • To send order confirmations and tracking updates • To verify your identity via secure Magic Links (no passwords stored) • To respond to your customer service inquiries • To improve our products and services • To send promotional offers (only with your consent — you can unsubscribe anytime)

Data Storage & Security

Your data is stored securely in our encrypted database (Supabase). We implement industry-standard security measures including: • HTTPS encryption for all data in transit • Bcrypt hashing for any sensitive tokens • HttpOnly cookies for session management • Regular security audits We never sell your personal information to third parties.

Payment Security

All payments are processed by Razorpay, a PCI-DSS compliant payment gateway. MS Signature Scents does not store your credit/debit card numbers or UPI details. Your payment information is handled entirely by Razorpay's secure infrastructure.

Cookies

We use cookies to: • Maintain your session (httpOnly, 7-day expiry) • Store cart data locally (localStorage) • Collect anonymous analytics via privacy-respecting tools You can disable cookies in your browser settings, but this may affect checkout functionality.

Third-Party Services

We use the following third-party services: • Razorpay — Payment processing • Supabase — Database and authentication • Brevo (Sendinblue) — Transactional emails • Sanity.io — Content management Each service has its own privacy policy that governs their data handling.

Your Rights

You have the right to: • Request access to your personal data • Request deletion of your data • Opt out of marketing communications • Lodge a complaint with the relevant data protection authority To exercise these rights, email us at privacy@mssignaturescents.com.

Contact

If you have any questions about this privacy policy, contact us at: privacy@mssignaturescents.com MS Signature Scents Mumbai, Maharashtra, India